![]() ![]() If your product parts damaged or missing, we can send the new parts to you or partially refund you. In this case, after our checking, we can give a full refund. If the item you have received is defective or damaged, contact our customer service at the first time and provide us with the photos or a video of the defective or damaged item in 7 days. (1)Return is not accepted when damage is caused by unauthorized maintenance, misusing, collision, negligence, abuse, etc. Please ensure to return the item with its original packaging and accessories in the same condition as when you received it. ![]() Note that the returns shipping fee is non-refundable and products must be returned unopened and unused for a refund. Items MUST be returned in their original packaging, unused and unopened in order to qualify for a product refund. Kindly note that in such cases the return shipping fee is the customer's responsibility and is non-refundable. If you are not satisfied with your purchase, or for whatever reason, You no longer want this product within 30 days after receiving it, you may contact us for a return and refund. Affix the return shipping label that we provided to the package, ship it to the address our customer service sent you. (2)When returning your package, please make sure the item is in good condition with all accessories inside. submit order no., a clear picture or video, and shipping packaging to confirm your return is accepted. (1) When you want to return the package, please Contact us in advance get a return shipping label. At the same time, our warranty policy can make you rest assured to buy furniture products from us.All items sold by Purple Leaf are covered by the following comprehensive product warranties.ģ0 Days Unconditional Refund Guarantee for Unopened & Unused Items ![]() Dear customers, we guarantee that all items we sell have undergone strict quality control inspections to ensure you have an excellent product experience. ![]()
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